Bitrix24 Terms & Conditions — What You Need to Know Before You Play

1. General Terms & Conditions

These Terms and Conditions ("Terms") bitrix24 governs the use of the platform and all its services. This document constitutes a legal agreement between bitrix24 ("Company", "we", "us") and the user of the platform ("you", "user", "member").

These terms and conditions apply exclusively to residents of Bangladesh who voluntarily and legally bitrix24wishes to use our services. It is each user's responsibility to read these terms and conditions in full before using the platform.

1.1 Scope of Application

• These Terms bitrix24's website, mobile app, and all digital services.
• You will be notified at your registered email address if the Terms are updated.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• These Terms do not apply to any third parties.

2. Account Registration & Eligibility

bitrix24Opening an account requires meeting certain basic eligibility criteria. These requirements are mandatory and no exceptions are made.

2.1 Registration Eligibility

• You must be at least 18 years of age. Registration by anyone under this age is strictly prohibited.
• Each individual may register only one account.
• Accurate and genuine personal information must be provided.
• Payments must be made in your own name using your own payment method.
• Participation on the platform must be voluntary and based on your own judgment.

2.2 KYC (Know Your Customer) Verification

Prior to withdrawal and at any time when required bitrix24 verify your identity. This may require:

• Copy of National ID card or passport
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership
• Additional information for internet banking users

3. Betting Rules

bitrix24When betting on , the following rules must be strictly followed. These rules apply to all bet types — Sports, Live Casino, and Virtual.

3.1 Bet Limits

3.2 Bet Confirmation & Cancellation Policy

• Once confirmed, a bet generally cannot be cancelled.
• Live bets cannot be cancelled once a match has started.
• If a bet is confirmed at an incorrect price due to a technical error bitrix24 Reserves the right to cancel it.
• If the cash-out feature is enabled, users can settle their bet early at any time.

3.3 Event Cancellation

If a match or event is cancelled, postponed, or incomplete, the stake for that bet will be refunded. Detailed policy may vary depending on the sport.

4. Payment Terms

Regarding Payments bitrix24's policies are fully transparent. The following conditions apply to deposits and withdrawals.

4.1 Deposit Terms

• Minimum deposit is ৳200.
• Only payment accounts registered in your own name may be used.
• bKash, Nagad, Rocket, and bank transfers are accepted.
• Deposits may be delayed if the correct reference number is not provided.
• No processing charges on deposits.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals can only be made through the same method used for the deposit.
• Processing is usually completed within 1–48 hours.
• If you have an active bonus, all wagering requirements must be met before a withdrawal can be made.

5. Bonus Terms & Conditions

bitrix24All bonus offers on are subject to specific terms and conditions. Please make sure you fully understand the relevant terms before claiming any bonus.

5.1 General Bonus Policy

• Each bonus has specific wagering requirements that must be met before a withdrawal can be made.
• Bonuses will be automatically cancelled upon expiry.
• Only one bonus may be active at a time (cashback excluded).
• bitrix24 reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is suspected, the account will be subject to investigation.

5.2 Wagering Calculation Method

Not all bets contribute equally toward wagering requirements. Contribution rates by game category:

• Sports Betting (Odds 1.5+): 100% contribution
• Live Casino: 100% contribution
• Slots: 100% contribution
• Sports Betting (odds below 1.5): 50% contribution
• Virtual Sports: 75% contribution

6. Prohibited Activities

The following activities bitrix24is strictly prohibited on. Any involvement in prohibited activities will result in permanent account closure.

• Multiple Accounts: Opening multiple accounts under the same person's name is strictly prohibited.
• Underage Registration: Assisting anyone under the age of 18 in any way is strictly prohibited.
• Bonus Abuse: Attempting to withdraw solely for the purpose of claiming a bonus is strictly prohibited.
• Money Laundering: Using this platform to launder money from illegal sources is strictly prohibited.
• Match Fixing: Attempting to artificially influence the outcome of any match is strictly prohibited.
• Use of Software: Using bots or automated software to gain an unfair advantage in betting is strictly prohibited.
• Hacking Attempts: Any attempt to gain unauthorized access to the platform's systems is strictly prohibited.
• False Information: Providing false or misleading information during registration or verification is strictly prohibited.

7. Account Closure & Suspension

bitrix24 Accounts may be suspended or permanently closed under the following circumstances:

7.1 Closure by the Company

• If evidence of a terms violation is found
• If fraudulent activity is suspected
• If KYC verification fails
• In cases of extended inactivity (more than 12 months)
• At the Direction of Legal Authorities

7.2 Closure at User's Request

You may close your account at any time. Before doing so, please contact our Help Center regarding any active bonuses or pending bets. Self-exclusion is also available for responsible gaming purposes.

7.3 Inactive Account Policy

If there are no transactions for 12 months, the account will be marked as "Inactive." A minimum monthly maintenance fee may then apply.

8. Limitation of Liability

bitrix24 The following are not covered under our liability:

• Bets Lost Due to Internet Disconnection
• Losses arising from issues with the user's own device
• Delays or issues caused by third-party payment gateways
• If account information is compromised due to user negligence
• Losses caused by unforeseen technical issues
• Not achieving expected returns from betting

However, if a verified technical error on our end results in a loss on a legitimate bet, bitrix24 Will consider appropriate compensation.

9. Privacy & Data Protection

bitrix24 We treat the protection of users' personal data as a top priority. Our Privacy Policy is available as a separate, detailed document.

9.1 Data Collection & Use

• Information provided at registration is used solely for the purpose of delivering our services.
• Personal information is not sold to third parties.
• Information may be shared in response to valid requests from legal authorities.
• All data is protected with 256-bit SSL encryption.

For more details, visit our Privacy Policy Please read the page.

10. Terms Amendment Policy

bitrix24 Reserves the right to amend these Terms & Conditions at any time. When changes are made:

• Notification will be sent to your registered email address.
• The "Last Updated" date on this page will be revised accordingly.
• A 7-day notice will be given for any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.